Insurance
Hopes' Road does not bill for insurance. Hope's Road is considered an out-of-network provider. This means you may be eligible to file your own claim for reimbursement. Many insurance companies have a downloadable claim form that both the patient and provider fill out. Hope's Road is happy to assist in filling out the provider portion of these forms. If you have questions about this process, please feel free to call, email, or ask questions during your session.
Cancellation Policy
24-hours notice is preferable in order to fill cancelled appointment slots. Appointments cancelled with less than 24-hours notice may be charged for the session if the appointment cannot be filled. This does not apply to emergencies or serious illness. If your child has stayed home from school and is running a fever, please cancel their appointment - we don't want to run the risk of getting others sick! Appointments may be cancelled by phone or email. No-shows will be charged the full session amount.
Payment
Payment is expected at time of service. Payment may be made through cash, checks made out to Hope's Road, credit card, or HSA account. There is a $20 fee for returned checks.
Hopes' Road does not bill for insurance. Hope's Road is considered an out-of-network provider. This means you may be eligible to file your own claim for reimbursement. Many insurance companies have a downloadable claim form that both the patient and provider fill out. Hope's Road is happy to assist in filling out the provider portion of these forms. If you have questions about this process, please feel free to call, email, or ask questions during your session.
Cancellation Policy
24-hours notice is preferable in order to fill cancelled appointment slots. Appointments cancelled with less than 24-hours notice may be charged for the session if the appointment cannot be filled. This does not apply to emergencies or serious illness. If your child has stayed home from school and is running a fever, please cancel their appointment - we don't want to run the risk of getting others sick! Appointments may be cancelled by phone or email. No-shows will be charged the full session amount.
Payment
Payment is expected at time of service. Payment may be made through cash, checks made out to Hope's Road, credit card, or HSA account. There is a $20 fee for returned checks.